Leaders Are Communicators
In many ways, effective
communication begins with mutual respect, communication that inspires,
encourages, or instructs others to do their best.
When you respect
people, you will never be rude to them. Consequently, by treating them
with respect, you get cooperation, enthusiastically given instead of
grudgingly given. Respected individuals are going to work harder to
become peak performers, wanting to do more and more.
If people like you,
they will work harder for you. If they don't like you, they might work
to keep their jobs, but they won't really be giving the effort they're
capable of giving.
People might perform
to keep their jobs because duty and responsibility demand that they
do a job well. But love and encouragement enable people to do work beautifully.
When you communicate
to people that you genuinely like and respect them, and follow that
up with consistency of action, you establish rapport with and confidence
in your people that will make a difference.
not necessarily an easy skill to learn, but it really begins with seriously
listening to what the other person says.
By listening with
respect, you will learn things that can make a difference.
be the result, and consistent performance is the key to excellence.
Buy into and practice those concepts.
. . . Adapted from
Zig Ziglar's book, Something To Smile About, available at your favorite
bookstore. Published by Thomas Nelson Publishers.