It's not easy implementing
Change when our natural response is to resist it. The secret must lie in understanding
everything about the change and how people will react to it.
Will it destroy a way of life? Or just disrupt a sense of comfort? Will it threaten
jobs? Will it be perceived as threatening Jobs?
If you can answer these questions, then finding the lever to move the change forward
The following are questions and suggestions of strategies and tactics to follow
when implementing change. Good luck on your project!
I - Understand the Change
is the Foreign Element?
happens if we don't Change?
will be affected by the Change?
will the Change take place?
will the Change affect us?
II - Establish Rapport
have all the answers
empowerment don't ask for 'Buy in' seek out their 'Vision'
Influence leaders, Early Adapters & Resistors
thinking: 'Change Agent...' vs. 'Inflictor of Change'
III - Understand Status Quo
long did it take to establish?
investment/sacrifice did people make to achieve it?
many people subscribe to it?
Values does it encompass?
Mythologies support it?
are the Heroes & Heroines?
IV - Create Desire to Change
Problems exist in Status Quo?
are the alternatives?
are personal Benefits to Changing?
problems does Change Solve?
opportunities would Change Create?
will NOT Change?
V - Transform Desire into Action
is their Vision of the Future?
solutions can they suggest?
can they do to achieve it?
commitment will they put in?
do they need from you?
will their 'Transition Plan' be ready?
VI - Reinforce Changed Behaviours
All attempts... and failures
attention to people who resist!
ignore those in Denial
VII - Create Closure
a Good-bye party for the passing of a Status Quo
a reason to compliment any and all progress
parties say good-bye to last year as much as welcome to the new
are for the living...