Interestingly enough, our
human inclination to share becomes subdued with age as people run into critics
and complainers. A speaker noted that when he asked 500 people to draw a picture
of a horse at a lecture, the only two people willing to share their drawings
were four and five years old.
You can develop a better
understanding of how to motivate employees when you recognize that an "unmotivated"
team member may be a "subdued" team member who has a lot to contribute and wants
to be involved. You just have to bring them out. Not everyone feels comfortable
in a group or team environment, especially at the beginning. Whether a person
is extroverted or introverted or detail oriented or "big-picture" oriented can
have a huge impact on their effectiveness. EVERYONE has something to give (if
you have appropriately interviewed and researched them) so start to listen to
what people might NOT be saying.
Take the time to get to
know your employees as people, not just as numbers. You might be pleasantly
surprised at the talent, skill and ability a person has that you consider "lazy".
Some people need a little more prompting than others.
Nido Qubein says there are
three kinds of people:
The kind of person that,
when confronted with a situation, can determine what needs to be done, come
up with a way of doing it and get the job done.
The kind of person that
when confronted with a situation and told what needs to be done can come up
with a way of doing it and get the job done.
The kind of person that
when confronted with a situation and told what needs to be done and exactly
how to do it can get the job done.
Find out what kind of people
you work with and then give them a chance based on what you know about their
personality. Get into the habit of being a "good-finder" not a negativity expert.
When explaining things to
team members that are overly technical, try telling them things with just three
points. An example would be to define "innovation" as consisting of three parts:
- defining the problem
- searching for ideas
- practical implementation
This simplifies a very technical
description with three points people can understand. A conscious effort to simplify
complicated processes and concepts will get you further than complicated descriptions
of simple things.
The more you can streamline
your communication the more productive you can be; HOWEVER, make sure you communicate
your ideas accurately and that people UNDERSTAND what you mean. Too much time
and money is lost in any business because of poor communication.