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Rhonda F. Waters Articles:Customer Service Online – What You MUST KnowFocus On Customers: Use Your Powers For Good.Resolutions And Goal SettingThinking about starting your own business? Let me talk you out of it!Toxic AssociatesWork while you are at Work!Meeting Mania - Pt. 1Meeting Mania - Pt. 2
About Rhonda F. Waters
She is co-owner and President
of The Mutare Group, Incorporated, a full service agency offering consultation,
education, skills development, and problem solving in all areas of organizational
development through coaching, seminars, and professional speaking.
Dr. Waters has developed many
on site and field training programs in the areas of teambuilding, technical
training, customer service, personal development, and process improvements.
She has studied adult learning methods in depth and has provided meaningful
and productive presentations to varied audiences and learning styles.
Her doctoral research included creating and implementing a successful
collaborative learning program that increased job satisfaction, lowered
turnover, decreased defects, and doubled productivity at a major telecommunications
company. She brings these special skills and knowledge to programs created
by The Mutare Group that will help managers and employees accomplish their
Project Management Institute (PMI)
National Speakers Association (NSA)
New England Speakers Association (NESA)
American Society for Training & Development (ASTD)
Rhonda F. Waters, Ph.D.
Doctor of Philosophy, Organizational Development
The Union Institute, Cincinnati, OH
Master of Education, Cambridge College, Cambridge, MA
Web Site: www.mutaregroup.com
The Mutare Group, Inc.
144 Worcester Street
Boston, MA 02118