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Rhonda F. Waters Articles:

Customer Service Online What You MUST Know

Focus On Customers: Use Your Powers For Good.

Resolutions And Goal Setting

Thinking about starting your own business? Let me talk you out of it!

Toxic Associates

Work while you are at Work!

Meeting Mania - Pt. 1

Meeting Mania - Pt. 2

About Rhonda F. Waters

She is co-owner and President of The Mutare Group, Incorporated, a full service agency offering consultation, education, skills development, and problem solving in all areas of organizational development through coaching, seminars, and professional speaking.

Dr. Waters has developed many on site and field training programs in the areas of teambuilding, technical training, customer service, personal development, and process improvements. She has studied adult learning methods in depth and has provided meaningful and productive presentations to varied audiences and learning styles. Her doctoral research included creating and implementing a successful collaborative learning program that increased job satisfaction, lowered turnover, decreased defects, and doubled productivity at a major telecommunications company. She brings these special skills and knowledge to programs created by The Mutare Group that will help managers and employees accomplish their goals.

Professional Associations:
Project Management Institute (PMI)
National Speakers Association (NSA)
New England Speakers Association (NESA)
American Society for Training & Development (ASTD)

Rhonda F. Waters, Ph.D.
Doctor of Philosophy, Organizational Development
The Union Institute, Cincinnati, OH
Master of Education, Cambridge College, Cambridge, MA

Email: rfw@mutaregroup.com
Web Site: www.mutaregroup.com

The Mutare Group, Inc.
144 Worcester Street
Boston, MA 02118
Tel. 617-266-3057
Toll free-877-827-2974
Fax 617-266-3053
Email: change@mutaregroup.com