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David Goldsmith Articles:Your Website and Your Customer: Today's Internet Savvy CustomerCommunication and Answering Inquiries: Business is knocking at your door...is anyone home?Integrating And Implementing Technology: Full versus Progressive IntegrationLeading With Vision And A Plan: Not Just for ManagementLearn From Telemarketing: Structure Your RoutineCustomer Relationships:
Differentiation and Exceeding ExpectationsBuilding Trust In Customer Relationships7 Stars On A Scale Of 1 To 5:
Excellence in Customer ServiceThe Object Is To Win: Sales StrategiesDefining Customer Service
About David Goldsmith
For two decades, David A.
Goldsmith has been a consultant, author and management consultant, offering
services that include: change management, corporate and personal goal setting,
strategic planning, using technology and communication, leadership, marketing
and customer service. He has been delivering educational messages to various
organizations and business such as the American Management Association,
Citizen's Foundation, Syracuse University, the Wharton School of
Business, National Federation of Independent
Businesses, International Management Council,
Professional Purchasing Association and Blue
Cross Blue Shield.
David A. Goldsmith
is co-founder of the Goldsmith Organization LLC and MetaMatrix Consulting
Group Inc. Over the past 20 years he has founded or co-founded eight businesses
ranging from distribution to manufacturing to advertising. David in 1999
also sold his Syracuse, NY based Image Promoters, Inc. which he founded
in 1986 to Proforma Associates a 400 location franchises after 14 years
in business. He has been a consultant to industries as diverse as manufacturing,
tourism, technology, healthcare, while focusing most successes when dealing
with executive and mid-level management.
David has been awarded
the prestigious honor of The Citizens Foundation Central New York Entrepreneur
of the Year and his accomplishments have appeared in written media around
the world, including the Japanese version of Entrepreneur Magazine, and
newspaper articles including the Financial Times of London. He can be
reached at (888) 777-8857, www.metamatrixconsulting.com
or by email at firstname.lastname@example.org