Arnold Sanow, MBA, CSP (certified speaking professional) delivers content driven, interactive and entertaining keynotes, seminars, training programs and consulting. His focus is to help companies and organizations attract customers, keep them, and get enthusiastic referrals. His programs focus on marketing, customer service, communication, presentation skills and business development. He has delivered over 2,000 presentations, written 4 books, to include, "Marketing Boot Camp", is an adjunct professor at Georgetown University and the President of The Business Source, Inc. To promote productivity, profits and a positive work environment contact Arnold at Tel: 703-255-3133 E-mail: speaker@arnoldsanow.com Web page: www.arnoldsanow.com Subscribe to "Bright Ideas" newsletter -- free -- at newsletter@arnoldsanow.com.