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Eileen O. Brownell Articles:

Magical Words Create Customer Satisfaction

The Secret of Professional Success: Positive Communications

The Secrets of Business Telephone Success

How to Make Yourself Memorable

Mirror Mirror on the Wall...Help Me Communicate with Them All

Customer Care@E-Commerce

Customer Care for All Generations

Dress Your E-Mail for Success

How to Create Organizational Trust

How to Gain Control of Anger in the Workplace

How to Make a Difference by Focusing on the Positive

How to Work With Difficult People

Keeping on Track: Rules for Effective Teams

Survive and Thrive in the New Millennium with Employee Training

The Service Difference: Leadership

About Eileen O. Brownell

Eileen Brownell specializes in working with organizations that want repeat customers and with people who want to create customer loyalty. Ms Brownell has over 25 years of training and speaking experience. Her motivational keynote address, The Magic of Making a Difference: The Secrets of Star-Quality Performers is an inspiring presentation on how everyone makes a difference in the workplace and in the lives of their clients.

She also provides seminars on customer service, communications, conflict resolution and team building.

Eileen can be reached at 888-324-6100 or Trainstars@aol.com.